Terms of Service

1. Acceptance of these Terms

These Terms of Service ("Terms") govern your access to and use of the websites, applications, and services operated by We Help Residents ("we," "us," or "our"), including the ClassAction Match Alerts product suite and any successor or related product (collectively, the "Service"). By accessing the Service, completing any funnel, or otherwise using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By using the Service, you represent that you meet this requirement.

2. What the Service does

The Service helps you discover class action lawsuits, settlements, and investigations that may relate to your profile. When you submit information through one of our funnels (such as your state, the categories of claims you care about, and optional brand or service signals), we compare your inputs against a curated catalog of active cases and present matches that may apply to you.

The Service is provided for informational and intake purposes only. We do not represent any party in litigation, and we do not file claims on your behalf. Where a match references a "submit a claim" link, that link points to the official settlement administrator's site or a public legal-information source, and any submission you make there is governed by that site's own terms.

3. No legal advice; no attorney-client relationship

Nothing on the Service is legal advice. The information, summaries, eligibility signals, and case copy presented through the Service are general consumer information drawn from publicly available sources, including class action news sites, settlement administrator notices, and our own editorial review. They may be incomplete, out of date, or wrong about a given case.

Using the Service, submitting a form, providing your email address, receiving an email alert, or clicking through to a settlement administrator does not create an attorney-client relationship between you and We Help Residents, between you and any law firm we may reference, or between you and any partner with whom we may share information under a separate explicit consent. To obtain legal advice about a specific situation, consult a licensed attorney in your jurisdiction.

4. No guaranteed compensation or eligibility

A "match" presented by the Service is a probabilistic suggestion based on the inputs you provided. It is not a determination of legal eligibility. Whether you actually qualify to participate in a class action or recover money from a settlement depends on factors outside our control, including but not limited to:

• the eligibility criteria set by the court or settlement administrator;
• the documentation you can produce, if any is required;
• filing deadlines and any applicable cure periods;
• court approval of the settlement and any subsequent appeals;
• the size of the class and the pro-rata share of the settlement fund;
• attorney review and acceptance of your specific claim where required.

We do not guarantee that any case shown will result in a payment to you, and we do not guarantee the accuracy of any payout estimate displayed on a case card. Payout estimates are drawn from public sources and may change before or after you act on them.

5. Email subscription and communications

When you complete a funnel and submit the form, you are providing affirmative consent to receive commercial email messages from We Help Residents related to your profile. These messages may include:

• a welcome / "match list" email with the full personalized list of cases that may relate to your profile, including links to the official settlement administrator where applicable;
• ongoing alerts when new active investigations, filed lawsuits, or open settlements may match the categories and signals you provided;
• deadline reminders for open settlements you may be eligible to claim;
• occasional updates about the Service itself, including changes to these Terms or to our Privacy Policy.

Your consent is captured and recorded at the moment you tap the submission button on the last input step of a funnel. The disclaimer text shown directly under that button is the legal record of what you agreed to. We also record the IP address you submitted from, the user-agent string of your browser, the page URL on which you submitted, and a timestamp, for audit purposes.

Frequency. You should reasonably expect 1–2 emails per week on average. Volume may spike when many new active cases match your profile (for example, after a wave of breach disclosures) and may drop to zero during quiet periods. We try not to send more than one email per day to any one address absent an exceptional deadline event.

Unsubscribe. Every email we send contains a one-click unsubscribe link in the footer that honors your request within 10 business days, as required by the CAN-SPAM Act of 2003. You may also unsubscribe by writing to unsubscribe@wehelpresidents.com with the email address you want removed. We do not require you to provide any other information to unsubscribe.

Even after you unsubscribe from marketing alerts, we may still send you transactional messages required to complete or correct a transaction you initiated (for example, confirming a deletion request you submitted under Section 8).

6. Partner law firm contact

We do not share your contact information with any partner law firm based on your funnel submission alone. Partner contact requires a separate, explicit, freely-given opt-in that is not bundled with the alert subscription. If we introduce a partner-contact opt-in flow in the future (for example, a one-tap toggle on a success page or in an email), your participation is voluntary and you may withdraw at any time.

If you do opt in, we may share the categories you selected, the state you provided, and the email address you used to subscribe, with selected law firm partners or intake services that may contact you about claims relevant to your profile. We will identify those partners in writing at the moment you opt in and you can review the full list in our Privacy Policy.

7. Your submissions and obligations

You agree to provide information that is accurate to the best of your knowledge and to use the Service only for your own personal, non-commercial use. You must not:

• submit information about another person without that person's authorization;
• submit a fake or disposable email address with the intent to evade our records;
• use automated tools (bots, scrapers, headless browsers) to submit funnels in volume, scrape our case catalog, or otherwise abuse the Service;
• attempt to gain unauthorized access to any non-public area of the Service, including the database, administrative tools, or third-party services we use;
• use the Service to harass, defame, or harm any person or business;
• use the Service in violation of applicable U.S. federal, state, or local law, or in violation of any law of a jurisdiction in which you reside.

We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have violated these Terms or that your use is harming the Service, another user, or a third party.

8. Your privacy rights and choices

Our Privacy Policy describes in detail what we collect, how we use it, who we share it with, how long we keep it, and the rights you have under applicable law (including the California Consumer Privacy Act, Virginia CDPA, Colorado CPA, and similar US state privacy laws, and the EU/UK GDPR where applicable).

At any time, you may request that we (a) provide you a copy of the information we hold about you, (b) correct inaccurate information, (c) delete the information we hold about you, or (d) stop using your information for any specific purpose. To exercise these rights, write to privacy@wehelpresidents.com.

9. Intellectual property

We own or license all content, design, code, and trademarks that make up the Service, with the exception of: (a) names of class action defendants, settlement administrators, courts, and other public entities, which are referenced for identification purposes only and remain the property of their respective owners; and (b) content you submit, which remains yours but which you grant us a limited license to use as needed to operate the Service for you (for example, to compute matches and send you alerts).

You may not copy, reproduce, redistribute, frame, or scrape the Service's case catalog, our editorial summaries, our matching algorithm, or our other content without our prior written permission, except that you may share specific match results with friends and family on a non-commercial basis.

10. Third-party links and services

The Service contains links to third-party websites, including official settlement administrator sites, news sources, and legal information sites. Those sites are not under our control and are governed by their own terms and privacy policies. We do not endorse, and are not responsible for, the content or practices of any third-party site.

11. Service availability and changes

We may modify, suspend, or discontinue any part of the Service at any time, including individual funnels, individual cases in the catalog, or the Service as a whole. We will use commercially reasonable efforts to give you advance notice of material changes that affect your subscription, but we do not guarantee uninterrupted availability.

12. Disclaimer of warranties

The Service is provided "as is" and "as available," without warranty of any kind, whether express, implied, or statutory. We disclaim all warranties, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, timeliness, or quiet enjoyment. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any defects will be corrected.

13. Limitation of liability

To the maximum extent permitted by law, in no event will We Help Residents, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages. Our total liability to you for all claims arising out of or related to these Terms or the Service will not exceed one hundred US dollars (US$100), or, if greater, the amount you have paid us in the 12 months preceding the event giving rise to the claim. Because the Service is free, this amount will typically be zero.

14. Indemnification

You agree to defend, indemnify, and hold harmless We Help Residents and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms, your violation of any law or third-party right, or your misuse of the Service.

15. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Service will be resolved exclusively in the state and federal courts located in New Castle County, Delaware, and you and we each consent to the personal jurisdiction of those courts.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

16. Changes to these Terms

We may update these Terms from time to time. When we make a material change, we will update the "Last updated" date at the top of this page and, where appropriate, notify subscribers by email. Your continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms.

17. Contact

Questions about these Terms? Write to legal@wehelpresidents.com. Privacy and data requests should go to privacy@wehelpresidents.com. Unsubscribe requests should go to unsubscribe@wehelpresidents.com or use the one-click link in any email we sent you.